Receptionist, Customer Service​/HelpDesk

Madison Reed is thrilled to be looking for 2 a talented individuals, who both loves coloring hair and interacting with customers. These dynamic roles are based in our Corte Madera Color Bar and Walnut Creek Color Bar and on a part-time basis.

• Greet, assist, accommodate and escort all clients and visitors with acourteous joyful nature. Guest check-in with our booking software
• Provide the highest level of customer service, including responding to email and phone inquiries for this location
• Communicate and engage clients with post-service options with Madison Reed, including products sales, booking future appointments and online subscriptions
• Field both internal and external general questions and inquiries
• Assist with general office duties including filing and helping out on special projects as needed

• Cosmetology license preferred but not required.
• Experience and passion for hair color; sales proficiency is highly preferred
• Track record in providing over-the-top, amazing customer service
• Excellent problem solving and troubleshooting skills
• Able to handle several situations at once with poise and confidence
• Extremely organized and have strong attention to detail
• Ability to execute quickly and effectively
• Technologically savvy
• Retail experience preferred but not mandatory
• This role reports to the Salon Manager

• Guaranteed hourly wage + retail commissions