Administrative Program Assistant

Final date to receive applications:
When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.

University Housing and Dining Services

When applying you will be required to attach the following electronic documents:
1) A resume
2) A cover letter indicating how your qualifications and experience have prepared you for this position. Starting salary will be commensurate with skills, education, and experience. For additional information please contact:
Henry Yu Henry.yu

This recruitment will be used to fill one full-time Administrative Program Assistant position for University Housing and Dining Services at Oregon State University (OSU). University Housing & Dining Services recognizes the importance of learning both in and out of the classroom and supports the concept of education as an individual as well as a community experience. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards.

UHDS houses over 5,000 students and offers a variety of living and dining options in 16 residence halls, two apartment complexes, three dining centers, three coffee shops, a market, and retail dining options across campus. UHDS is an auxiliary enterprise which is funded solely by customers who use our services we receive no State or General fund allocation. UHDS is committed to an appreciation for diversity, and fosters an open, respectful, and enjoyable living, learning, and working environment.

A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of University Housing and Dining Services. The Residence Hall Service Center Operations Coordinator serves as a member of the Operations and Facilities unit within University Housing & Dining Services. This position provides leadership and supervision to 20-25 student Customer Service Representatives (CSR) of the two Residence Hall Service Centers.

Duties include hiring, training, performance evaluation, task delegation, and supervision of the student CSRs. Under the direction of the Operations Manager for Resident Services, this position collaborates with the Administrative Program Assistant and the Senior CSRs to coordinate and complete a variety of administrative tasks for all Residence Hall Service Center operations. Tasks include key and access card management, mail and package inventory management, CSR scheduling, and audits of all Service Center assets.

The Residence Hall Service Center Operations Coordinator is expected to be regularly present at two of the three Residence Hall Service Centers to maintain operational efficiency and accuracy. The Residence Hall Service Center Operations Coordinator works with the Residential Conferences team to prepare key and access cards for summer conference groups and scholars staying in the Residence Halls. This position collaborates with the Operations Manager for Resident Services to hire and train summer student CSRs.

This position reports to the Operations Manager for Resident Services. This position also provides excellent customer service, provides attention to detail, and possesses communication and relationship building skills.

• Residence Hall Service Center Administrative and Logistics Management
• Supervision Student Staff Training and Coordination
• Summer Operations Coordination
• Other Duties as Assigned

Duties include hiring, training, performance evaluation, task delegation, and supervision of the student CSRs. Under the direction of the Operations Manager for Resident Services, this position collaborates with the Administrative Program Assistant and the Senior CSRs to coordinate and complete a variety of administrative tasks for all Residence Hall Service Center operations. Tasks include key and access card management, mail and package inventory management, CSR scheduling, and audits of all Service Center assets.

The Residence Hall Service Center Operations Coordinator is expected to be regularly present at two of the three Residence Hall Service Centers to maintain…