Guest Services - Oregon State University

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Job Title:

Oregon State University - Guest Services

Company: BEST Crowd Management

Location:

Corvallis, Oregon

Pay: $15.25 / hr

Job Type: Part-time

Join the dynamic and customer‑focused team at BEST Crowd Management as a Guest Services Staff member. As part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist with event set‑up, including arranging equipment, placing signage, and other tasks as assigned.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities to guests.
• Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
• Address guest inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

• Be at least 18 years old.
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in customer service, hospitality, or event‑related roles is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem‑solving abilities and ability to remain calm in high‑pressure situations.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

• Competitive pay based on experience and qualifications.
• Opportunities for career growth and advancement within the company.
• Training and development programs.
• Flexible scheduling options.
• Positive, supportive work environment that values diversity and inclusion.

It is the policy of BEST, A Garda World Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A Garda World Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

It is also the policy of BEST, A Garda World Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #69653

Entry level

Part-time

Management and Manufacturing

Events Services

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