Assistant Director for Care and Community Standards

University Housing & Dining Services is seeking an Assistant Director for Care and Community Standards. This is a full-time (1.00 FTE), 12-month, professional faculty position. The Assistant Director for Care and Community Standards is responsible for administering the University Housing & Dining Services (UHDS) conduct and care processes for on campus residential students. The Assistant Director provides support to student and staff for behavior and conflict resolution with the goal of promoting a safe and respectful campus living environment.

This position focuses on education, student development, and community health and safety. The Assistant Director is a member of the leadership team within the Residential Education unit of University Housing and Dining Services (UHDS), holding direct supervisory responsibility for 1or more Area Directors. The Assistant Director may establish, implement, and evaluate policies and procedures within Residential Education that support the University's mission and strategic plan, in conjunction and consultation with the Director of Residential Education.

The Assistant Director will conduct their work and foster an environment that works to engage our students, enrich their lives, and help them thrive. The creation of this environment will be accomplished through commitment to the UHDS values of Trust and Respect, Community, Shared Leadership, Authentic Relationships, Creativity and Innovation, and Stewardship. This position is required to work in and have access to student rooms and community areas of student residences while occupied by students therefore, position requires a background check.

UHDS recognizes the importance of learning both in and out of the classroom and supports the concept of education as an individual as well as a community experience. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards. UHDS houses over 5,000 students and offers a variety of living and dining options in residence halls, student and family apartments, three dining centers, a market, 14 retail and coffee shop locations across campus.

UHDS is an auxiliary enterprise which is funded solely by customers who use our services — we receive no State or General fund allocation. UHDS is committed to an appreciation for diversity, and fosters an open, respectful and enjoyable living, learning and working environment. A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of UHDS.

• Administer conduct/disciplinary and care case management, training, and education for the on-campus residential community (residence halls and family housing operations) with a focus on student development, education, and community health and safety.
• Develop and manage policies and procedures related to residential student conduct, care, and duty/crisis response for residential facilities.
• Meet with students who have allegedly violated UHDS policy and assign sanctions, interview parties, examine evidence when an incident has occurred, and determine if a violation of policy has occurred.
• Facilitate student mediation in situations of interpersonal conflict amongst residents.
• Coordinate efforts of student care and support within the Residential Education team in collaboration with the Student Care Team.
• Provide functional supervision of Residential Education staff serving as conduct hearings officers.
• First/Primary responder for parent and family questions/concerns about residential students as it relates to conduct, care, and/or crisis management questions.
• Serves as Residential Education developer, coordinator, planner, and implementer of learning objectives and assists and leads others in achievement of the learning objectives including providing direction with a rigorous and purposeful evaluation and assessment.
• Works collaboratively with Assistant Directors in overseeing the day-to-day functions and operations of the residence halls while implementing all learning objectives, services standards, and strategic goals.
• Provides exceptional leadership for all professional faculty and student staff in Residential Education and across the department.
• Work as an integral member of the Residential Education team.
• Works collaboratively with Assistant Directors in…