Associate Patient Care Coordinator

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid-Willamette Valley, we serve more than a quarter‑million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work‑life balance, teamwork and trust.

We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.

The Associate Patient Care Coordinator provides patient care in accordance with established methods and techniques and conforms to recognized standards.

Location (Full‑Time Onsite): 2350 NW Century Dr., Suite 100 Corvallis, OR 97330

May be required to travel to one or multiple locations for coverage as needed.

Schedule: This is a 40‑hour week, 8‑hour shift, schedule Monday through Friday between the hours of 6:30 am to 7:00 pm PST. The schedule will be determined by the supervisor upon hire.

• Will participate in and maintain a culture within The Corvallis Clinic that is consistent with the Service and Behavioral Standards Handbook. Employees are expected to read, be familiar with, and embrace the principles contained within.
• Greets patients for providers, answers the telephone, routes calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments, and prepares for appointments.
• Greet and check patients in, verify current demographics and insurance coverage, and notify back‑office staff of patient arrival in a timely manner.
• Maintains working knowledge of the referral process.
• Uses correct search criteria to prevent duplicate documentation and enters information into the EHR.
• Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk without an appointment.
• Directs patient flow and prepares patients for exams.
• Proactively monitors and manages provider schedules for accuracy.
• Actively participates in cleaning shared work areas.
• Participates in orientation and training of new employees.
• Mays work at multiple sites as determined by department necessity.
• Performs all other duties as assigned.

Competitive base pay, a full and comprehensive benefits program, performance rewards, and a management team that demonstrates a commitment to your success. Some of our offerings include:

• Paid Time Off that starts accruing with your first pay period plus 8 paid holidays.
• Medical plan options along with participation in a Health Spending Account or a Health Savings Account.
• Dental, vision, life & AD&D insurance along with short‑term and long‑term disability coverage.
• 401(k) savings plan, employee stock purchase plan.
• Education reimbursement.
• Employee discounts.
• Employee assistance program.
• Employee referral bonus program.
• Voluntary benefits (pet insurance, legal insurance, long‑term care insurance, etc.).
• More information can be downloaded at: (Use the "Apply for this Job" box below)..

• High School Diploma/GED (or higher).
• 1+ years of computer proficiency experience (multi‑task through multiple applications including Microsoft Outlook, Excel, and Word).
• 1+ years of customer service or healthcare‑related experience.

• 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co‑pays, and maintaining medical records.
• Experience working with an electronic health record.
• Experience working with scheduling programs.
• Knowledge of medical terms.
• Ability to work well with providers, clinical staff, and patients.

• Ability to work independently and maintain good judgment and accountability.
• Demonstrated ability to work well with health care providers.
• Strong organizational and time management skills.
• Ability to multi‑task and prioritize tasks to meet all deadlines.
• Ability to work well under pressure in a fast‑paced environment.
• Excellent…