Associate Patient Care Coordinator

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi‑specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon’s mid‑Willamette Valley, we serve more than a quarter‑million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work‑life balance, teamwork and trust.

We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.

• Will participate in and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end, employees will be expected to read, have familiarity, and embrace the principles contained within
• Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verify patient insurance coverage, acts as cashier for payments and prepares for appointments
• Greet and check patients in, verify current demographics and insurance coverage. Notifies back‑office staff of patient’s arrival in a timely manner
• Working knowledge of the referral process
• Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the EHR
• Contact the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment
• Direct patient flow and prepare patients for exams
• Proactively monitors and manages provider schedules for accuracy
• Actively participate in the cleaning of shared work areas
• Participate in the orientation and training of new employees
• May work at multiple sites as determined by department necessity
• Performs all other duties as assigned

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life, AD&D Insurance along with Short‑term disability and Long‑term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

• High School Diploma/GED (or higher)
• 1 year of computer proficiency experience (multi‑task through multiple applications including Microsoft Outlook, Excel, and Word)
• 1 year of customer service or healthcare related experience

• 1 year of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co‑pays, and maintaining medical records
• Experience working with an electronic health record
• Experience working with scheduling programs
• Knowledge of Medical terms
• Ability to work well with providers, clinical staff and patients

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi‑task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast‑paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

At United Health Group, we are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. We comply with all minimum wage laws as applicable.

The hourly pay for this role ranges from $16.00 to $27.69 per hour based on full‑time employment. We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).