Patient Care Coordinator

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi‑specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid‑Willamette Valley, we serve more than a quarter‑million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work‑life balance, teamwork and trust.

We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.

Location (Full‑Time Onsite): 3680 NW Samaritan Drive, First Floor, Suite 100, (Urgent Care), Corvallis, OR 97330. May be required to travel to one or multiple locations for coverage as needed.

Schedule: Seven days a week, (365 days a year) a 40‑hour work week, between the hours of 8:00 am to close (approximately 7:00 pm). The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends

Primary Responsibilities:

• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• File and maintain medical records
• Confirm and schedule appointments
• Check in/check out patients
• Follow the Cash Security policy and procedures according to Optum Medical guidelines
• Perform referral documentation promptly
• Check patient vital signs
• Clean patient exam rooms
• Complete prior authorizations for imaging exams
• Perform certain follow‑up services for patients in a prompt and courteous manner, such as scheduling specialist appointments & follow‑up appointments
• Work cohesively with fellow employees to achieve specific team goals
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Comfortable working in a fast‑paced, high‑volume environment
• Assure the continuity of care through scheduling and tracking systems
• Provide effective communication to patient/family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
• Comply with administrative policies to ensure quality of care
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and/or scanning documents and assigning to the appropriate electronic chart
• All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Performs other duties as assigned

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short‑term disability and Long‑Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: (Use the "Apply for this Job" box below)./uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of computer proficiency experience (multi‑task through multiple applications including Microsoft Outlook, Excel, and Word)
• 6+ months of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co‑pays, and maintaining medical records

Preferred…