Housekeeping Manager

The Housekeeping Manager leads the department that maintains property cleanliness, room readiness, and overall environmental standards. This role manages daily room attendant assignments, public‑area maintenance, laundry operations, inventory management, and deep‑cleaning schedules while upholding Marriott brand standards and safety guidelines.

• Inspect guest rooms, corridors, public spaces, and back‑of‑house areas daily to ensure compliance with City Express by Marriott brand quality and cleanliness standards.
• Manage room assignment schedules based on daily occupancy, arrival lists, and special guest requests.
• Coordinate room turnaround priorities directly with the Front Desk team to optimize check‑in efficiency.
• Oversee on‑site laundry operations, linen care, and uniform inventory management.
• Recruit, onboard, train, and schedule room attendants, house persons, and laundry staff.
• Conduct morning shift briefings to set daily productivity goals, safety priorities, and service standards.
• Provide continuous coaching, performance evaluations, and hands‑on guidance to build a dependable, high‑performing team.
• Monitor guest amenity, cleaning chemical, linen, and housekeeping equipment consumption.
• Conduct monthly physical inventory counts and place orders within approved operational budget guidelines.
• Partner with Maintenance to promptly report room damage, structural repairs, or equipment servicing needs through property management systems.
• Uphold strict health, sanitation, and safety protocols, including SDS (Safety Data Sheets) management and OSHA standards.
• Monitor guest feedback ratings related to room cleanliness and implement targeted corrective action plans as needed.

• 2–4 years of housekeeping supervisory or management experience in hotel operations (select‑service or Marriott‑branded experience preferred).
• Prior experience with Marriott Property Management Systems (PMS) or digital housekeeping room tracking software is a plus.
• Strong organizational skills, attention to detail, clear communication, and the ability to prioritize tasks in a fast‑paced environment.
• Spanish‑speaking is a plus
• Ability to lift 30–50 lbs, stand, walk, bend, and push/pull linen carts for extended periods throughout the shift.
• Able to work weekends and holidays

• Health, Dental, and Vision Insurance.
• 401(k) Retirement Savings Plan with company match.
• Paid Time Off (PTO) and Vacation Days.
• Marriott Rate Program (discounted room rates worldwide for employees, family, and friends).