Housekeeping Supervisor

The Housekeeping Supervisor leads the department that maintains property cleanliness, room readiness, and overall environmental standards. This role manages daily room attendant assignments, public-area maintenance, laundry operations, inventory management, and deep-cleaning schedules while upholding Marriott brand standards and safety guidelines.

• Inspect guest rooms, corridors, public spaces, and back-of-house areas daily to ensure compliance with City Express by Marriott brand quality and cleanliness standards.
• Manage room assignment schedules based on daily occupancy, arrival lists, and special guest requests.
• Coordinate room turnaround priorities directly with the Front Desk team to optimize check-in efficiency.
• Oversee on-site laundry operations, linen care, and uniform inventory management.
• Recruit, onboard, train, and schedule room attendants, house persons, and laundry staff.
• Conduct morning shift briefings to set daily productivity goals, safety priorities, and service standards.
• Provide continuous coaching, performance evaluations, and hands-on guidance to build a dependable, high-performing team.
• Monitor guest amenity, cleaning chemical, linen, and housekeeping equipment consumption.
• Conduct monthly physical inventory counts and place orders within approved operational budget guidelines.
• Partner with Maintenance to promptly report room damage, structural repairs, or equipment servicing needs through property management systems.
• Uphold strict health, sanitation, and safety protocols, including SDS (Safety Data Sheets) management and OSHA standards.
• Monitor guest feedback ratings related to room cleanliness and implement targeted corrective action plans as needed.

• 2–4 years of housekeeping supervisory or management experience in hotel operations (select-service or Marriott-branded experience preferred).
• Prior experience with Marriott Property Management Systems (PMS) or digital housekeeping room tracking software is a plus.
• Strong organizational skills, attention to detail, clear communication, and the ability to prioritize tasks in a fast-paced environment.
• Spanish-speaking is a plus
• Ability to lift 30–50 lbs, stand, walk, bend, and push/pull linen carts for extended periods throughout the shift.
• Able to work weekends and holidays

• Health, Dental, and Vision Insurance.
• 401(k) Retirement Savings Plan with company match.
• Paid Time Off (PTO) and Vacation Days.
• Marriott Rate Program (discounted room rates worldwide for employees, family, and friends).