Community Manager - Sunstone; Affordable

Neighborly Communities is searching for a Community Manager to join our Sunstone team!

Pay Range: $5,546.67-$6,066.67

Welcome to Neighborly Communities!

Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees.

• Outward Mindset – Seeing others as people and considering how our actions impact them.
• Collaboration in Conflict – Approaching conflict collaboratively rather than through combat or compromise.
• Excellence – Holding ourselves and our work to the highest standards.
• Honesty – Being truthful, transparent, and accountable, even when it's uncomfortable.
• Integrity – Consistently aligning our actions with our values.

These values guide how we lead, serve our residents, support our teammates, and approach challenges.

Neighborly Communities’ mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington and Utah multi-family markets.

The Community Manager plays a crucial role in supporting the operations of Neighborly Communities' residential multi-family properties, collaborating closely with the Senior Community Manager and the Regional Director of Operations. This position involves managing the property through various administrative tasks, ensuring compliance with fair housing laws, overseeing staff, assisting in financial operations, directing property maintenance, delivering exceptional customer service to residents, and exemplifying the core values of the organization.

Oversee the scheduling, assignments, and daily workflow of team members in the department.

• Complete constructive and timely performance evaluations.
• Prepare and conduct 3A+ SAM meetings with your direct reports.
• Manage your direct reports in accordance with 3A+ principles.

This job description is designed to provide a general overview of the expected responsibilities. It is important to note that additional duties may be assigned as required to ensure the success of both the community and the company’s objectives.

• Oversee the administration, improvement, maintenance, and daily operations of the assigned Neighborly Communities’ properties.
• Maintain a thorough understanding of and adherence to all fair housing regulations and ensure compliance.
• Address and resolve operational and residential issues that may arise from residents, vendors, and other parties.
• Deliver exceptional customer service to residents, aiming to exceed their expectations.
• Maintain regular and reliable on-site/in-office attendance according to the attendance policy outlined in the personnel manual.
• Prepare and submit necessary reports in a timely manner, which may include performance standards, asset management reports, budget reports, and delinquency reports.
• Follow the community's operational policies and procedures for various tasks, such as processing monthly lease expirations and renewals, conducting market surveys, generating weekly census reports, screening applicants, managing application processes, auditing resident files, and coordinating move-in/out procedures.
• Follow the community's operational policies and procedures for various tasks, such as processing monthly lease expirations and renewals, conducting market surveys, generating weekly census reports, screening applicants, managing application processes, auditing resident files, and coordinating move-in/out…