Telesales Agent

Richelieu Hardware is looking for a Telesales Agent for the Dayvan division, Kitchener, Ontario.

We are looking to fill a permanent full-time position within our sales team Lead Generator/Account Manager for our Western Canadian territory. This position is mainly telecommuting.

• Promote sales development through phone calls.
• Ensure that accounts opened with Richelieu remain open or are closed.
• Validate if the customer needs to be contacted by an external sales representative.
• Update Excel files.
• Make an end-of-day report on all accounts to be closed.
• Report to the Sales Manager at the end of the day on all accounts to be visited by an external sales representative.
• Evaluate customer profiles.
• Identify development opportunities.

• High school diploma and/or relevant experience.
• Good knowledge of technological tools such as MS Oice suite, Teams and Zoom.
• Bilingualism (French and English), both oral and written, will be considered an asset.

• Outgoing personality
• Skilled in communication and teamwork.
• Well organized.
• Able to manage priorities independently.

A Canadian flagship

As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.

A mature and stable company

With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.

Continuous growth

With strong financial health, our business is constantly expanding, opening future opportunities for all.

• Competitive compensation:
  We offer competitive base compensation based on the market.
• Opportunity to become a shareholder:
  We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance:
  We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products:
  We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow:
  We encourage career opportunities and continuing education for the professional development of our employees.