Department Assistant

Department Assistant page is loaded## Department Assistant locations:
Genesis Outpatient Rehabtime type:
Part time posted on:
Posted Yesterday job requisition :
JR104811#
** GENESIS HEALTHCARE SYSTEM
** In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis Health Care System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do *- always.*##

Position Details:

Work Shift:

Day Shift (United States of America)
Scheduled Weekly

Hours:

24

Department:

Genesis Outpatient Rehab## Overview of Position:

Responsible for all correspondence, maintaining of files, acts as a receptionist, screens telephone calls, opens and routes mail to appropriate personnel within department and compiles departmental monthly reports. Performs routine business transactions for all staff within the department.
** ESSENTIAL DUTIES
** 1.
Responsible for various staff communications that are sent by Lotus Notes and housewide policy and procedure manuals.  2.
Aids in ensuring that information is communicated clearly, timely and accurately to promote customer’s understanding and/or keep department personnel apprised.  3.
Assists with customer service issues by collecting applicable information and directing concerns appropriately.  4.
Orders supplies, manages inventory, maintains, office equipment and submits work orders when necessary.  5.
Prepares and distributes memoranda, correspondence, agendas, letters and reports with a 98% error free result.  6.
Works collaboratively with Administrative Assistant and other support staff and functions effectively within a team.  7.
Manages staffing issues/tracking of staff and daily schedule and also manages payroll/timesheets.
8.
Assists in the resolution of routine inquiries, assists with educational arrangements, or other related activities.
9.
Demonstrates a willingness and interest to cross train in other areas to enhance operational effectiveness and efficiency.  10.
May complete various reports and assist with gathering of information for audit related requests.  11.
Performs other duties as assigned.
** QUALIFICATIONS
* * 1.
High school graduate or equivalent.  2.
Two years experience in a clerical support position or two years associate degree in a secretarial or related field.
3.
Demonstrates solid interpersonal communication skills to include: written, verbal and telephone etiquette.
4.
Demonstrates technical skills to complete assignments, experience with word and excel required and other office equipment.  5.
Demonstrates ability to learn department specific computer programs.
6.
Demonstrate ability to complete projects within a productive timeframe.
7.
Ability to be self directed, yet work well with others.
8.
Demonstrates ability to problem-solve organize/prioritize, function with minimal supervision and manage multiple tasks.
9.
Is flexible in handling changes in work priorities and handles multiple tasks simultaneously.
** PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
** 1.
Living the Genesis Mission, Vision and Values:

• Performs work in a manner that is quality focused.  
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.  
• Results oriented and focused on achievement of objectives.  
• Acknowledges and responds to the diversity of people and the situation.  
• Encourages peers (others) to be owners of change.  
• Always makes the effort to anticipate and exceed customer needs and expectations.  
• Possesses the ability to engage others with patience and understanding.  
• Acts in a manner that creates positive first and lasting impressions.  
• Demonstrates the ability to own issues until they are resolved.  2.
Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)  
• Introduces self and role…connects with everyone.  
• Communicates effectively (i.e. advising others of…