Assistant Property Manager; CRE

Job Title

Assistant Property Manager (CRE)

The Assistant Property Manager assists in all areas defined as part of the Sr. Assistant Property Manager job description, and performs property administrator duties when there is no property administrator on the team. The role ensures a high level of professionalism and fosters positive relationships with tenants and clients.

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator.
• Assist in lease administration activities, including abstracting leases and keeping the database current.
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
• Prepare and coordinate bid proposals and service contracts.
• Obtain aging reports for management and follow up on all delinquencies, utilizing C&W or client-directed policies.
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures.
• Coordinate tenant move-ins and move-outs, including furniture delivery and pick-up.
• Oversee maintenance of work order and purchase order systems.
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within the database is current and up-to-date.
• Update and maintain office procedures in the property operations procedure manual under direction of manager.
• Ensure certificates of insurance for tenants and vendors are up to date.
• Oversee the processing of management and maintenance staff hours, expense reports, and check requests for review and approval.
• Ensure that above-standard tenant bill-backs for electrical usage, after-hours HVAC, and other charges are processed in a timely manner.
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at the on-site management office.
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager.
• Participate in performance oversight of all service contractors who perform contract services.

• Customer Service Focus
• Organization skills
• Time Management skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency

• High school diploma/GED equivalent;
  Bachelor’s Degree preferred

• At least 1 year of real estate property management or related experience

• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. It requires regular travel outside between properties in varying weather conditions.

The employee may need to stand and walk for extended periods, ascend and descend staircases, ladders, or step stools, and may travel outside between buildings. The role requires remaining stationary (sit or stand) for approximately 85% of the time and operating office machinery.

C&W provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. C&W takes affirmative action to ensure that applicants and employees are treated without regard to these characteristics. Discrimination of any type will not be tolerated.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other…