Call Center Scheduling Specialist
Listed on 2026-10-20
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
AAA is seeking a Real Time Adherence (RTA) Coordinator to support our Workforce Management team in a fast-paced Costa Mesa, CA call center. The role focuses on real-time performance, staffing, and schedule adherence to meet service level objectives.
The position requires strong analytical and communication skills, experience in a high-volume environment, and proficiency with Genesys Cloud and WFM tools.
This posting is for the Real-Time Call Center Scheduling Specialist role at AAA, based in Costa Mesa, CA, United States.
The position is based in Costa Mesa, CA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 34.000 - 46.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Real-Time Call Center Scheduling Specialist role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).