Personal Banker; Member Service Representative III

Personal Banker (Member Service Representative III)

Join to apply for the Personal Banker (Member Service Representative III) role at Schools First Federal Credit Union

The pay range for this position is $26.62 - $38.60 per hour. Scheduled weekly hours: 30.

• Delivers World Class face‑to‑face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member’s needs, addressing their concerns, and gaining agreement.
• Processes new memberships, additional shares accounts, savings services, loan requests and loan fundings as requested by Member. Performs advanced research on accounts, identifies and corrects Member account problems, and completes documentation for accounts and loans according to credit union procedures.
• Has specific knowledge of credit union savings and loan products and services. Begins concentration on specialty area of expertise in branch (savings, consumer, or real estate loans).
• Maintains cash and negotiable items. May act as branch liaison to support departments. Provides suggestions for streamlining department and credit union operations. Performs other related duties as assigned or requested.
• Completes documentation for accounts and loans according to credit union procedures. Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc. May take on vault custodian duties as assigned.
• Provides consultative services to Members regarding credit union products and services by assessing the Member’s needs, addressing their concerns, and gaining agreement.

• Performs other duties as assigned.
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment‑related actions.

• High School Diploma or GED required.
• 3-5 years of previous related experience required.

Schools First FCU is committed to Diverse, Equitable, and Inclusive Hiring.

Schools First Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. Schools First FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E‑Verify.

Associate

Part‑time

Finance and Sales

Financial Services and Banking