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Senior CX Insights Analyst - Data-Driven Member Experience

Job in Costa Mesa, Orange County, California, 92626, USA
Listing for: AAA Auto Club Enterprises
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager
Salary/Wage Range or Industry Benchmark: 84100 - 111900 USD Yearly USD 84100.00 111900.00 YEAR
Job Description & How to Apply Below
A leading automotive services company is seeking a Senior Customer Experience Analyst in Costa Mesa, California. This role involves monitoring member feedback studies and analyzing customer experience data to provide actionable insights. The ideal candidate will have a bachelor's degree in a related field and 2-5 years of CX research experience. Benefits include health coverage, retirement plans, and tuition assistance.

Starting pay ranges from $84,100 to $111,900 annually.
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Position Requirements
10+ Years work experience
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