Head of Member Experience Research & Insights
Listed on 2026-11-04
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Research/Development
AAA is seeking a Member Experience Research Manager to lead a research team responsible for a comprehensive Voice of Member program across insurance and membership. The role focuses on modernizing research capabilities, elevating insights for senior leaders, and embedding member feedback into cross-functional decision-making.
The position requires 10+ years in market research or CX, strong leadership, and a proven ability to translate complex data into actionable narratives.
The Head of Member Experience Research & Insights position in the Bio & Pharmacology & Health, Management & Operations field is open for applications.
Consider building your career as a Head of Member Experience Research & Insights at AAA.
We have an opening for a Head of Member Experience Research & Insights in Costa Mesa, CA, United States within Bio & Pharmacology & Health, Management & Operations.
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