Ski & Snowsports Shop - Postions

Job Description

About the Role:

OC Snow sports is a brand new ski and snow sports shop in Costa Mesa, CA — and we're building our team from the ground up! Whether you're a seasoned ski tech, a passionate instructor, or just love all things snow, we want to hear from you. Join us at the ground floor of something exciting and help shape the culture of Orange County's newest ski and snow sports destination.

Responsibilities:

• Assist customers in selecting ski, snow sports equipment, apparel, and accessories
• Perform ski tuning, waxing, edge sharpening, and boot fitting services
• Maintain organized and visually appealing retail floor displays and inventory
• Process sales transactions and provide exceptional customer service
• Share product knowledge and personal snow sports experience to drive customer confidence
• Support rental equipment setup, maintenance, and fitting for customers
• Collaborate with team members to ensure smooth daily shop operations

Requirements:

• Passion for skiing or snow sports strongly preferred
• Previous retail, ski shop, or customer service experience a plus
• Knowledge of ski equipment, brands, and gear fitting techniques beneficial
• Ability to work weekends, holidays, and peak seasonal hours
• Strong communication skills and a friendly, team-oriented attitude
• Experience with ski tuning, boot fitting, or rental operations is a plus
• All experience levels welcome — entry-level to seasoned shop veterans encouraged to apply
• Previous POS experience a plus

About Us:

OC Snow sports is an exciting new snow sports retail shop launching in Costa Mesa, CA, bringing premium ski gear, expert services, and a true mountain culture to Orange County. We're passionate about connecting Southern Californians with the slopes and building a community around the sports we love. Come be part of a fresh, enthusiastic team where your love of snow is not just welcome — it's required!

OC SNOW SPORTS

NEW SKI & SNOW SPORTS SHOP - ALL POSTIONS NEEDED

MANAGER

Qualifications:

Snow sports Industry Experience Required
POS systems experience required

DUTIES:
Scheduling and monitoring the service shop work to meet customer demand

• Identify and inform management of ways to improve sales and service,

• Working with management to build, train, and certify a team of Sales and Repair Technicians to carry out sales, shop services, rental department functions

• Manage all staff needs including hiring, scheduling and evaluating staff performance

• Preserving complete and accurate store records and maintaining record keeping systems

• Ordering store inventory materials, tools, supplies, and parts

• Maintaining equipment and ensuring a clean, secure and safe work environment

• Ability to periodically lift up to 40 pounds
Must be available to work weekends

BOOT FITTER

Qualifications
Previous boot fitting experience and retail sales experience required
Boot fitting certification preferred
Must demonstrate a high level of snow sports industry product knowledge and have a passion for the industry
Computer proficiency required
Must be willing to work evenings and weekends

Essential Functions:

-Provide exceptional boot fitting services, including custom footbed fabrication methods, boot shell modifications, liner modifications and stance alignment knowledge
-Develop successful sales techniques and provide exceptional customer service
-Work with supervisor to maintain store presentation standards
-Conscientious inventory control
-Merchandise new product, restock current merchandise

RETAIL SALES - EQUIPMENT / CLOTHING

Qualifications:

• Excellent verbal skills

• Ability to write and fill in forms with accuracy

• Ski and/or snowboard background is a benefit

• Must be self-motivated and have the ability to handle multiple tasks

• Experienced with Point of Sale retail machines is…