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Omnichannel Fulfillment & Customer Experience Lead

Job in Costa Mesa, Orange County, California, 92626, USA
Listing for: Macy's
Full Time position
Listed on 2026-11-05
Job specializations:
  • Retail
    Operations Management, Retail & Store Manager
  • Management
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Macy's in Costa Mesa, CA is hiring a Manager, Omnichannel Operations to lead product movement logistics, fulfillment, and curbside services. You will hire, coach, and manage staff while driving the Omni customer experience and meeting SLA targets.

The role spans At Your Service, Signing, and Merchandise Logistics with emphasis on teamwork and operational excellence. The position requires 3–5 years of retail management experience, a high school diploma or equivalent, and a willingness to work a

We are currently recruiting a Omnichannel Fulfillment & Customer Experience Lead for our team in Costa Mesa, CA, United States.

This role, Omnichannel Fulfillment & Customer Experience Lead at Macy's, could be your next move.

Are you ready to take on the Omnichannel Fulfillment & Customer Experience Lead role at Macy's?

We would love to welcome a new Omnichannel Fulfillment & Customer Experience Lead to our team in Costa Mesa, CA, United States.

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