Jr. Customer Analyst

Description:

At Fortis, we lead the way in next-generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payment capabilities of merchants and software partners.

We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award-winning software integrations, robust data, and commerce expertise across industries, we deliver the ultimate frictionless commerce experience.

We are in hyper-growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments.

Grow your career with us and be on the cutting edge of the rapidly expanding Fin Tech payments space!

We are looking for ambitious, results-driven Jr. Customer Analyst to develop new B2B relationships and deliver cost-saving payment solutions to business owners. You will prospect new leads, engage with potential clients, and help them streamline their payment processes through Fortis’ industry-leading platform and services.

This is an exciting opportunity to grow your career in Fin Tech sales while benefiting from uncapped earning potential and long-term residual income.

• Prospecting & Lead Generation — Create new business relationships via outbound calls and follow-up communication while nurturing a provided database of prospective B2B clients.
• Client Engagement & Pipeline Management — Build strong relationships, conduct product presentations, and provide tailored cost-saving solutions to business owners.
• Needs Analysis & Sales Negotiation — Assess client pain points, craft compelling proposals, negotiate terms, and close new accounts with transparency and integrity.
• Training & Development — Stay current on industry trends and participate in ongoing training to enhance product knowledge and sales skills.

• Highly motivated with a competitive spirit and strong work ethic.
• Experienced in outbound cold calling and relationship-building.
• Strong verbal and written communication skills.
• Comfortable using CRM systems and Microsoft Office Suite.
• Background in merchant services, financial technology, or payment processing is a plus but not required.

• Uncapped earning potential — top performers earn six figures quickly.
• Base pay plus bonus commissions on all activated accounts.
• Monthly residual commission for long-term income growth.
• Comprehensive benefits: medical, dental, vision, 401(k) with company match.
• Ongoing sales and industry training, including accreditation through the ETA CPP Certification Program.
• Access to a large lead database of niche B2B businesses.
• Recognition programs, including the President’s Club travel incentives.
• A dynamic, high-energy culture with team events, community involvement, and charitable giveback days.

Yearly Salary