Intelligence Analyst - Security Supervisor

The ideal candidate will have proven management experience preferable in intelligence operations and/or physical security environments such as GSOCs, RSOCs, or fusion centers. This role requires a strategic thinker with hands‑on leadership capabilities and a deep understanding of threat monitoring, incident response, and intelligence integration.

This position is responsible for the administration of all security systems; designing, overseeing the installation and managing security systems at all ACE facilities; overseeing the collection, analysis and preparation of intelligence briefings; monitoring ACE operations for threats/risks that could impact operations and responding to those threats using various security systems and work flows; and managing intelligence analysts and operators in the 24/7 Global Security Operations Center (GSOC).

• Performs physical security assessments of ACE facilities and determines appropriate security measures based on risk to protect employees, members and guests.
• Leads the development and integration of strategic intelligence products tailored for executive leadership.
• Designs, oversees the installation and manages security systems (access control, VMS, fire and intrusion) in all ACE facilities.
• Manages capital security improvement projects.
• Manages intelligence analysts and operators (dispatchers) in the 24/7 GSOC.
• Oversees the creation of intelligence outputs that support executive protection, travel risk management, and crisis response planning.
• Ensures intelligence products are aligned with business priorities and communicated effectively to senior stakeholders using clear, actionable storytelling techniques.
• Designs, develops and implements GSOC Operator training and development programs.
• Creates/revises GSOC procedural manuals.
• Implements intelligence lifecycle best practices, including collection planning, source validation, structured analytic techniques, and post-incident intelligence reviews.
• Oversees the development of incident response workflows and business rules contained in ACE’s Physical Security Information Management (PSIM) solution.
• Manages all security and life/safety systems used on a daily basis (PSIM, Access control, VMS, intrusion, fire, fire/life safety inspections, etc.).
• Establishes metrics to evaluate the effectiveness and business impact of intelligence operations and continuously improves intelligence workflows based on feedback and evolving threats.
• Responds to various global incident alerts/threats, quickly assesses conditions and situations based on system information; makes notification decisions based on ACE incident response workflows, activates and coordinates emergency response procedures, and maintains situational information and status of incident response actions.
• Oversees the collection, analysis and preparation of various intelligence briefings, including but not limited to, daily briefs, travel briefs, white papers on emerging threats, etc.
• Identifies and implements methods for tracking threats/risks to ACE operations.

The starting pay range for this position is:

$69,300.00 - $92,600.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24…