Case Manager

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Mission:
Ending the cycle of homelessness, one child at a time

PHA Philosophies:

• We start with the conviction that all things are possible for homeless children.
• We believe our investment in children will yield a present and future dividend. We end homelessness today by housing families and prevent homelessness tomorrow by journeying with their children into a future that does not include homelessness.
• All of our focus is on ensuring that homeless children do not become homeless adults; our work is to be generational disruptors.
• We serve children birth to age 24 because we believe journeying with them to adulthood will disrupt generational homelessness.
• We help children by supporting their parents. At the same time, we resource the parent only if it benefits the children.
• We are called to provide children with opportunities and eliminate barriers, so they are free to believe that all things are possible for themselves.
• We walk alongside families and children in partnership, giving them dignity while fostering independence, stability, and HOPE.
• Our work is not finished until our Community is able to meet the needs for housing, education, social-emotional, opportunity, health, and esteem needs of children. Our greatest achievement would be to be no longer needed.

Job Title:

Case Manager

Reports to:

District Manager

Department:
Programs

Supervises Others:
No

Overview:

The Case Management Program is designed as a multiple-year intervention for youth experiencing homelessness. These youth often experience lower academic achievement and face a variety of risk factors that cannot be quickly addressed. Such barriers include behavioral and mental health concerns, lack of support systems, substance abuse, truancy, teen parenthood, and involvement in gangs and the juvenile justice system. These barriers often lead to challenges in achieving academic, employment, and healthy living goals.

Case Managers, or youth advocates, intervene providing crisis intervention, intensive case management, follow-up, and mentoring. A Case Manager’s interaction may begin anywhere from age 5 through age 24.

Job Duties:

• Provide case management to youth experiencing homelessness.
• Cultivate a healthy working relationship with youth, family members, community partners,
• and others involved in the youth’s life.
• Develop a comprehensive case management plan, including academic support, vocational support, social and emotional support, and housing resources for each youth.
• Conduct comprehensive in-person initial and on-going assessments for eligibility and needs to create case plans and goals for each youth.
• Assist youth in crisis situations by providing coordinated referral and linkages to community-based services.
• Provide instruction and skills development (life skills, career development, etc.) on an individual basis for youth as needed.
• Meet regularly with youth to support individual needs and track progress towards goals.
• Develop and maintain detailed case files, logs, ongoing progress notes, outcome measures, and other records as required by agency.
• Maintain confidentiality in matters of agency operations, personnel, and stakeholders.
• Provide a strong, positive, and highly professional presence amongst partners and in the community.
• Plan and organize community activities for youth to create exposure to new opportunities.
• Collect, input, update, and maintain data into Salesforce database in a timely manner.
• Provide information and referrals for ancillary services.
• Attend scheduled team, community, or organization collaboration meetings and trainings as assigned.
• Participate in all other organization meetings and trainings
• Exercise good judgment.
• Support existing agency policies, principles, and mission.
• Perform all other duties and special projects as assigned by direct supervisor and management.

QUALIFICATIONS:

• Bachelor’s degree in Social Work, Human Services, Psychology or related field and two years of directly related experience or an equivalent combination of education and experience.
• Experience working with youth experiencing homelessness.
• Knowledge of…