Member Support Specialist – Multistate Helpdesk
Listed on 2026-10-12
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual
Molina Healthcare in Council Bluffs, IA is seeking an entry-level Customer Service Representative to provide level I support for members and providers across Medicaid, Medicare and Marketplace lines. You will use phone, chat and email channels, document inquiries and resolve issues empathetically while upholding Molina values.
You will work scheduled shifts within Molina’s hours, aim to meet performance goals, and collaborate with internal and external stakeholders.
Step into the Member Support Specialist – Multistate Helpdesk role at Molina Healthcare in Council Bluffs, IA, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member Support Specialist – Multistate Helpdesk role in the description above.
We appreciate your interest in this position.
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