Elite Stylist

Overview

At Ulta Beauty, the future of beauty services is being shaped by a blend of purposeful vision and clear-eyed innovation. The company focuses on building authentic communities, fostering personal empowerment and growth, and delivering a real sense of belonging to guests.

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers high‑quality professional services with an emphasis on the guest’s total look. The Elite Stylist supports the Experience Manager (EM) and Assistant Services Manager (ASM) and focuses on performance (service sales, productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Performance

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed a sales goal of $1,900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty, and retail shrink.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services, and be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk‑in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total‑store, well‑rounded guest experience.
• Establish professional peer and brand partner relationships to collaborate on delivering exceptional guest service.
• Share benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor.
• Attend mandatory trainings and meetings to enable continuous professional development.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and events.
• Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Education

• Cosmetology license

Experience

• Previous relevant work experience is required

Skills

• Proficiency with the latest salon techniques for performing haircutting, hair color, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Proficiency to demonstrate, recommend, and sell pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.

Special Position Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Continuous mobility during shift.
• Continuous lifting and/or moving…