Medical Assistant - Heart Care Center

Medical Assistant - Heart Care Center - Casual

Council Bluffs Area Clinic - Council Bluffs, IA

Time type:
Part time

Posted on:
Posted 2 Days Ago

Job requisition

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location:

Methodist Physician's Clinic - 1 Edmundson Place
Address: 1 Edmundson Place - Council Bluffs , IA

Work Shift:

This is a casual position. Casual employees work on an ‘as needed’ basis to meet the needs of the business. Work days & hours will often vary Monday through Friday, 8AM - 4:30PM.

The Medical Assistant assists physicians in daily activities such as preparing patients for examination, phlebotomy, injections, assisting providers with entering medication, laboratory and radiology orders, scheduling diagnostic tests and making and receiving phone calls.

Responsibilities:

Essential Functions

Joint (Floor and Phone)

Medical Home

• Documents all lab, procedures, and appointments on tracking forms.
• Completes tracking forms and follows up on missed appointments and procedures.
• Assists Health Coaches by working patient lists and scheduling appointments as directed.

At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.

• Educates/instructs patients according to providers direction 98% of the time.

Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.

• Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.
• Accurately records and reports patient's condition according to department policy 98% of the time.

Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.

• Maintains clean and organized work area according to department/provider protocol 99% of the time.

Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy.

• Handles prescription refills according to department/provider protocols 99% of the time.

Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”.

• Completes Age Specific Quiz annually.

Floor

Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.

• Prepares exam rooms and medical equipment according to provider protocol 95% of the time.

Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.

• Prepares patient for exam by following provider protocol and company policies 95% of the time.

Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.

• Obtains provider requested tests, records, and lab work 95% of the time.

Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.

Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to…