Health Information Tech

Position: Health Information Tech I - Full Time - Days
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
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* Job Summary:

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* Location:

Methodist Jennie Edmundson Hospital  Address: 933

E. Pierce St.

- Council Bluffs, IA

Work Schedule:

Monday - Friday; 8:00 AM - 4:30 PM    Prepares the medical record for completion and maintains the integrity of the medical records by collecting, preparing, scanning, processing, copying and auditing of the electronic medical record (EMR) in a timely and accurate manner. Provides excellence in customer service when responding to medical record inquiries in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements.
** Responsibilities:
**** Essential Job Functions
** Embraces/exceeds organizational expectations for customer service.
* Courteously greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
* Role models customer service excellence to meet/exceed customer service expectations.
* Follows organizational standards of behavior.
* Demonstrates good communication style and interpersonal communication skills with other departments, coworkers, and customers.

Facilitates patient/customer requests for releasing personal health information.
* Maintains HIPAA compliance standards for protected health information.
* Answers multi line phone, and responds to customer service requests via phone, fax, or walk-in.
* Processes requests for assistance with the electronic medical record in a manner consistent with policy, medical, administrative, ethical, legal, and regulatory requirements during regular hours and downtime events.
* Utilizes the electronic medical record system faxing to help efforts of eliminating paper.
* Supports Administrative Coordinators with patient, and facility requests.
* Checks fax machine for documents and voicemail hourly after hours to ensure all requests are handled in a timely manner.

Serves as the expert for scanning to support the integrity of the electronic medical records (EMR) during regular and downtime events.
* Organizes and prepares paper documents via rounding on floors/department or interoffice mail for scanning into the EMR, as appropriate and by priority that benefits the department and patient’s course of care.
* All Paper documents/patient care records are scanned into the EMR within 24 hours of discharge, with the exception of Rehab records, while maintaining 98% accuracy.
* Serves as resource person to assist with physician, patients, outside agencies, and Administrative Coordinators on record retrieval and appropriate assignment of document types in the EMR.
* Audits the scanned documents in the Electronic Medical Records (EMR) to ensure integrity of the EMR is maintained.
* Retrieves and stores paper records from and to Shared Services.
* Supports scanning of the Pre Surgery, Diagnostic Scheduling, and Financial Clearance via uploading electronic documents into the EMR with productivity at least 8 charts an hour.
* Consistently scans at least 500 pages per 8 hour shift.

Promotes office efficiency and maintains teamwork spirit.
* Actively assists with the implementation of new procedures, schedules and training/cross training of coworkers by sharing critical information pertaining to newly discovered information or system updates
* Actively works using Microsoft systems with minimal support.
* Supports assignment changes/requests to achieve department goals and coworker time off requests.
* Monitors emails and notification and responds to all requests in a timely manner.
* Maintains…