Therapist II - Iowa Mental Health Crisis Response Team; On Call Daytime

Therapist II - Iowa Mental Health Crisis Response Team (On Call Daytime)

Job Category: Therapeutic

Requisition Number: THERA
003295

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• Posted :
  November 4, 2025
• Part-Time

Showing 1 location

Council Bluffs, IA, USA

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Professionals at this level are experienced and able to work with a minimum of supervision. Educational requirements are very specific. Decision making, problem solving and highly developed interpersonal skills are critical. This position will work within a team environment. The individual will have the ability to sign up for weekday evening/overnights or weekends according to their availability. Frequency of coverage is extremely flexible.

On Call therapists are expected to cover one week on call every four to six weeks.

Work Schedule: Daytime hours
Compensation: $140.00/week for being on call, and then $100.00 for any time worked (responding to calls, collaborating and corresponding, and collateral work such as documentation).

MINIMUM QUALIFICATIONS

• Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
• 2 years or more experience
• Iowa licensed required- LMHP or LIMHP required (provisional will be considered)

Essential Duties and Responsibilities

• Determines client needs and makes recommendations and referrals to appropriate level of care. Assessments are provided on-site where the crisis is occurring.
• Conducts a crisis focused assessment and documentation to be completed within 24 hours of crisis call.
• Establishes an intervention plan, with client and law enforcement participation, which specifies immediate treatment needs and follow-up.
• Maintains relationships with law enforcement agencies, schools and other key community resources, as well as provide referrals to clients.
• Ability to handle complex cases.
• Ability to be on-call, Monday through Friday. Hours include availability from 8:00 AM to 4:30 PM on weekdays. On-call requires answering of crisis phone during the day time hours and ability to respond to situations on-site during those hours within 30 minutes.
• Is dependable and punctual regarding scheduling and attendance.
• Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.
• Maintains clinical record, meeting established standards of timeliness and completeness.
• Is prompt and accurate in completing all required reports, and other requirements.
• Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Abides by all specific program and Agency procedures, policies, and requirements.
• Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• * Creates, maintains, and shares as appropriate a dynamic self-care plan.
• * Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• * Essential functions of this job are to be performed remotely from home on the HFS remote worksite.
• Performs other program related duties as assigned.

* DENOTES ESSENTIAL JOB FUNCTIONS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.