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Technical Support & SaaS Training Specialist; M-F, In-Office

Job in Council Bluffs, Pottawattamie County, Iowa, 51502, USA
Listing for: Hotlines, Inc
Full Time position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support & SaaS Training Specialist (M-F, In-Office)

Hotlines, Inc. in Council Bluffs, IA is seeking an experienced Technical Support Specialist to onboard, train, and support customers. The role is in‑office, with a Monday–Friday daytime schedule, and involves helping customers by phone, chat, and email.

You will handle onboarding, training on SaaS applications, and day-to-day technical support, including problem solving and guiding customers through settings. The salary ranges from $50,000 to $60,000 per year depending on experience.

For the Technical Support & SaaS Training Specialist (M-F, In-Office) position at Hotlines, Inc, we are reviewing applications now.

We would love to welcome a new Technical Support & SaaS Training Specialist (M-F, In-Office) to our group in Council Bluffs, IA, United States.

Step into the Technical Support & SaaS Training Specialist (M-F, In-Office) role at Hotlines, Inc in Council Bluffs, IA, United States and grow with us.

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