Promotions Events Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Responsible for supervising and managing the promotions team. Develop, provide guidance, daily supervision, hire, train, coach, monitor, and assess job performance of direct reports.
• Assist with the creation of strategic plans, reinvestment strategy, operational goals and the Marketing calendar to successfully achieve department revenue targets.
• Prepare daily / weekly reports, recaps, pre/post analysis. Assist in the budget process, forecasting, and accrual process for the department.
• Manages the coordination and execution of all promotions & events according to the rules and department processes and procedures. Ensure any potential issues are reported to leadership.
• Effectively plan, organize and prioritize a heavy workload with competing priorities. Strong problem solving, mediation, coaching, and consulting skills.
• Impressive attention to detail and ability to work within a multitude of systems. Quickly learns and adapts to department tools and technology that are required to complete the job.
• Develops and utilizes vendor relationships for marketing program execution.
• Assists the Advertising Administrator in reviewing internal and external communications, updating the property website, producing/distribution of in‑house collateral, property photo shoots, sponsor ships, social media etc.
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards, policies and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for ensuring regulatory compliance within area of responsibility and reporting potential issues to management.
• Build and sustain professional relationships with external vendors.
• Maintains strict confidentiality in all departmental and company matters.
• This is a non‑uniformed position, which requires that team members are in compliance with non‑uniformed appearance standards while on duty.
• Supports the efforts and projects of the VP/Director of Marketing as requested.

BRING US YOUR BEST.

• Two (2) years of related experience in a Leadership role required, preferably as a manager, supervisor or trainer; preferably in Marketing, special events/promotions or related industry. Associates Degree (A.A) in Marketing, or related area; or equivalent combination of education and experience is preferred.
• Must have excellent verbal, written, and interpersonal skills.
• Must have technical proficiency and knowledge in Microsoft Applications (Word, Excel, and Outlook)
• Must have demonstrated ability to drive toward results.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and…