DVSA Program Shelter Assistant

DVSA Program Shelter Assistant

Join Catholic Charities Diocese of Des Moines as a DVSA Program Shelter Assistant, supporting survivors of domestic violence and sexual assault.

For the last 100 years, Catholic Charities has been a pillar of hope, empowering individuals and strengthening families through programs such as a food pantry, counseling services, emergency family shelter, domestic violence and sexual assault programming, and refugee resettlement. We care for the dignity of every person, providing unparalleled support regardless of background.

• Competitive pay
• 35‑hour workweek
• Generous vacation and sick pay*
• 14 paid holidays*
• Paid parental leave*
• Tuition reimbursement*
• Comprehensive benefits including medical, dental, vision, and flex spending plans*
• Employer‑paid life insurance and long‑term disability insurance*
• 403(b) retirement plan with employer matching
• A supportive and uplifting working environment
• Benefits are available for full‑time employees and may be subject to a waiting period.

• Provide direct support and crisis intervention to survivors of domestic violence and sexual assault and their children residing in the shelter.
• Assist with the intake process for new residents, ensuring their immediate needs are met.
• Collaborate with shelter staff to create a safe and supportive living environment.
• Conduct safety assessments and develop safety plans with residents.
• Facilitate support groups and educational workshops on domestic violence and sexual assault.
• Maintain accurate records and documentation of services provided.
• Participate in regular staff meetings, trainings, and supervision sessions.

• Bachelor's degree in social work, psychology, or a related field preferred.
• Experience working with survivors of domestic violence and sexual assault strongly preferred.
• Knowledge of trauma‑informed care principles and crisis intervention techniques.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and adhere to ethical guidelines.

• Criminal background screening, including Child and Dependent Adult Abuse registry check, is required for all employees and volunteers.
• FBI fingerprinting.
• Flexibility to work evenings, weekends, and holidays as needed.

Entry level

Full‑time

Administrative

Individual and Family Services