Comox Valley Toyota Service Coordinator

Advance your career with Comox Valley Toyota as a Service Coordinator, part of Trotman Auto Group, in stunning British Columbia. This role focuses on connecting with customers to schedule service appointments and deliver outstanding service experiences.

As a Service Appointment Coordinator, your responsibilities will involve handling customer inquiries, coordinating service needs, and ensuring that every interaction is professional and efficient. Your passion for customer service, strong problem-solving abilities, and organizational prowess will make a significant impact. This full-time role offers a rewarding opportunity to work in a reputable automotive group.

Key Responsibilities:

• Answer and make calls to schedule appointments

• Provide information and assist customers with concerns

• Document service needs and customer interactions

• Support appointment generation and retention efforts

• Follow up with customers post-service to ensure satisfaction

Requirements:

• Prior experience in customer service or business development

• Exceptional communication and interpersonal skills

• Proficient in MS Office and computer applications

• Valid BC Class 5 or 7 driver’s license

• Strong attention to detail and ability to manage priorities

Utilize your customer service strengths to enhance relationships at Comox Valley Toyota.
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