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Job Description & How to Apply Below
Elevate enterprise service solutions as a Senior Service Now Consultant with Jolera. This remote role blends customer-facing strategy with hands-on technical leadership for impactful Service Now implementations.
Jolera seeks a seasoned Senior Service Now Consultant who specializes in MSP or GSI environments. You will leverage deep technical skills and drive customer engagement while leading complex Service Now implementations. This strategic role includes advising clients, designing solutions, and ensuring service excellence with a focus on measurable business results.
Key Responsibilities:
• Act as Service Now SME for internal and external teams
• Guide platform strategy and translate business challenges
• Conduct health assessments and roadmap planning
• Drive service adoption and governance standards
• Present technical solutions to executive stakeholders
Requirements:
• 5+ years of Service Now administration and development experience
• Proven track record in a customer-facing consulting role
• Expert in JavaScript, business rules, and APIs
• Strong knowledge of ITSM modules and domain separation
• Service Now Certified System Administrator and Developer required
Contribute expert service and transformative solutions at Jolera as a Senior Service Now Consultant.
Position Requirements
10+ Years
work experience
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