Residential Worker B

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description
Position Profile Summary :
The Residential Worker B provides a safe and secure environment for staff, residents, and visitors, delivering Emergency, Transitional and Supportive Housing program services for the ministry unit.

Accountabilities

Key Responsibilities

Acts as a positive role model for clients by developing professional interpersonal relationships that promote dignity and respect.

Monitors the environment and clients to ensure safety and security.

Ensures client supervision, monitoring behaviour for adherence to rules and policies.

Conducts all required shift change procedures prior to and after shift change.

Maintains required documentation and shelter log.

Assists with conflict resolution.

Complete and distribute paperwork as required.

Food preparation and serving to clients at mealtimes.

Client Intake

Prepare for clients by receiving phone / in-person inquiries.

Interview clients, completing intake form.

Provide orientation to new clients.

Ensure that clients are fully aware of program expectations.

Provide information and referrals to community resources to clients.

Household Maintenance

Cleans shelter rooms, washrooms, kitchen, lounge, offices, and common areas.

Packing up client’s belongings and prepping beds and rooms for new clients.

Provides laundry services for the shelter and shelter clients.

Performs basic building maintenance. Collects and disposes of refuse and maintains clean refuse area; performs spot cleaning as required.

Performs other duties as assigned.

Working Conditions

The work environment is typically a work site within a residential and community setting which potentially exposes staff to disagreeable people, unpleasant odors, toxic chemicals, bodily fluids, moving objects, sharp objects, slippery or wet surfaces, infectious diseases, potential abuse, and marginalized people.

Little to no travel required.

HEALTH & SAFETY

Required to complete general orientation, including safety in the workplace training and annual review.

Contributes to the safety of staff and guests (e.g. snow removal, clear fire exits, no obstacles inside/outside doors, cleans spillage).

Universal precautions: wearing personal protective equipment (PPE) as required, including gloves/glasses.

Physical Demands

Regularly required…