Receptionist - Franchise

Join to apply for the Receptionist - Franchise Location role at H&R Block
. This front-desk role focuses on delivering friendly client service, supporting tax professionals by connecting clients with the right resources, and helping the team maintain a welcoming environment.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients and manage appointments according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Perform other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• High school diploma or equivalent
• Ability to work flexible schedules and/or in multiple locations
• Sales/marketing experience

• Full-time

• Administrative

• Retail

H&R Block is an equal opportunity employer.