Customer Service Advisor - Coventry

Description

Are you a people person? Do you love cars? New England's leading auto-wash company is excited to hire for the grand opening of our BRAND NEW COVENTRY SITE! A 50+ year old family business, Scruba Dub is seeking individuals who are serious about their careers and looking to cultivate customer relationships. Join a USA TODAY Top Places To Work Award Winner for 2024 as we launch the most state-of-the-art carwash facility in Rhode Island!

1.) Customer Education, Engagement and Sales:
Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits of the Unlimited program while ensuring a positive customer experience with a friendly smile and helpful service!

2.) Cashier:
Ring up customers while following Scruba Dub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently.

3.) Store Operations:
Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house‑keeping items including cleaning the lot and vacuums, taking out the trash, and cleaning the carwash tunnel.

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast‑paced environment and is motivated by opportunity for growth and sales.
• Good verbal & written communication skills preferred.
• Basic computer skills to enter customer information as needed into our database.
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate.
• Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors.

Team members average $18 to $22+ an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Free car washes for your personal vehicle
• Growth potential at a fast growing company
• 529 College Savings Plan
• Scholarships and reimbursement for college or vocational training