Member Services Fast Paced Enviroment

JOIN THE CLUB.
Full and part-time shifts available. Flexible schedules, fun, fast-paced environment!
Shifts available Monday thru Friday: 5am-1pm, 9am-3pm, 2pm-10pm, 3pm-10pm
Saturday and Sunday: 645am-2pm and 11am-7pm

At Planet Fitness, we enhance people’s lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated, and fun-loving go-getters. If this is you and you’re looking for a place where you can make a difference, you’ve found it. Apply to Planet Fitness, the Judgement Free Zone, and know that you’re making a difference on our Planet.

Essential Duties and Responsibilities

• Greet members, prospective members, and guests to make them feel welcome.
• Respond to member questions and concerns in a timely and professional manner, elevating to manager when needed.
• Create a positive member experience by providing superior customer service.
• Assist in maintaining a safe environment and the cleanliness of the club.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the club.
  • Take prospective members on tours and sign them up.
  • Check members into amenities such as tanning and massage chairs.
  • Facilitate needed updates to members’ accounts.

Qualifications/Requirements

• Upbeat and positive attitude!
• A passion for fitness and health.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding members’ expectations.
• Strong listener with the ability to empathize and problem-solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there’s plenty of opportunity on our Planet, and we are always looking for talented individuals to join our team!

Paid time off offered upon being hired!

We also provide career advancement and opportunities to grow with us for the right candidate!

All staff will also receive a free Black Card membership.