T Mobile Authorized Retailer Sales Associate

3 days ago Be among the first 25 applicants

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Seeking candidates with a hustle and ambition for unlimited potential.

Se prefieren hablantes bilingües de español, pero no se requieren.

Be unstoppable with us!

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services, thrive in a fast‑paced environment, and continuously grow their expertise through learning, training, and proactive skill building.

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Exploring individual needs and providing hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including unique accessories and IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.
• Demonstrating coverage in customers’ neighborhoods to showcase a lightning‑fast LTE network.
• Enticing customers with how T‑Mobile plans and services enable unlimited, feel‑the‑love, stay‑connected, and go‑further lifestyles.
• Completing training on the T‑Mobile in‑store experience, new skills and processes, system knowledge, and reference resources.
• Using digital tools consistently in interactions and onboarding to enhance customer experience.
• Collectively owning the customer experience and resolving issues to create a seamless, run‑around‑free environment.
• Identifying and handing off small business leads.
• Supporting team initiatives and fostering an inclusive environment.

• Passionate customer advocate who enjoys connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas while meeting customer needs and performance goals.
• Balance between customer service and performance expectations.
• At least 6 months of customer service and/or sales experience, preferably in a retail environment.

• Competitive base pay plus commission (starting at $15/hour)
• Benefits for part‑time and full‑time associates
• Medical, dental, and vision benefits
• 401(k) plan
• Generous paid time‑off programs
• Phone service discounts
• Serious growth potential for your career.

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates are encouraged to apply.

At Luna Wireless, A T‑Mobile Premium Retailer, we strongly encourage everyone— including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents—to apply. We are an equal opportunity employer and welcome everyone to our team.