Credit Controller

Credit Controller

A great opportunity for an experienced Credit Controller with accounts receivable, aged debt, reconciliations, cash collection, finance systems and Microsoft Excel skills.

We also welcome applicants who have worked in Credit Control Clerk, Credit Administrator, Accounts Receivable Specialist, Finance Assistant, Accounts Clerk or Debt Recovery Officer roles.

SALARY: Competitive

LOCATION: Coventry, West Midlands (CV3)

JOB TYPE: Part-Time, Permanent

WORKING HOURS: 27.5 hours per week, 09:30 – 15:30, Monday to Friday

As a Credit Controller you will join a friendly finance team, managing overdue invoices, resolving payment queries, allocating payments and supporting accurate debtor reconciliations. You will prepare month‑end reports, support cash collection activity and collaborate with sales, finance and account management. Experience using Microsoft Dynamics NAV / Navision or a similar ERP system is required.

• Aged debt management:
  Monitor and manage aged debt to support timely collection of outstanding payments.
• Customer relationships:
  Build and maintain professional relationships with customers to support effective credit control.
• Invoice chasing:
  Chase overdue invoices by phone, email and written communication in a firm but professional manner.
• Query resolution:
  Investigate and resolve customer payment and invoice queries accurately and efficiently.
• Payment allocation:
  Allocate incoming payments and reconcile customer accounts.
• Debtor reconciliations:
  Carry out monthly debtor reconciliations and support month‑end close activities.
• Month‑end reporting:
  Prepare and distribute aged debt summaries, cash collection analysis and other month‑end reports.
• Internal liaison:
  Work with sales, finance and regional account managers to assess creditworthiness, resolve account queries and bring cash in promptly.
• Record keeping:
  Maintain accurate and up‑to‑date records of communications, actions and account activity.
• Process improvement:
  Support continuous improvement of credit control processes and reporting.

• Previous experience in credit control or accounts receivable roles.
• Experience using Microsoft Dynamics NAV / Navision or similar ERP systems.
• Proficient in Microsoft Office applications, particularly Microsoft Excel.
• Excellent communication and interpersonal skills.
• Able to build rapport with customers and colleagues.
• Firm, professional and personable approach when managing outstanding debts.
• Strong attention to detail and accuracy.
• Able to work independently and manage workload effectively within part‑time hours.
• Understanding of credit control procedures and financial reporting.

JOB ‑P14890