Ward Clerk

Ward Clerk

University Hospitals Coventry and Warwickshire NHS Trust invites applications for a Ward Clerk role sing date: 08 March 2026.

The post is an exciting opportunity to join our team. As a Ward Clerk you will be expected to:

• Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate, including reception cover duties during working hours.
• Communicate with staff, patients and external organisations using appropriate methods.
• Note:
  
  Sponsorship is not eligible for this post.
• Successful applicants will be required to provide an immunisation and vaccination report from either their current UK occupational health provider or their UK GP.

• Maintain both manual and electronic filing systems and databases, ensuring all documents are accurately archived in line with department and Trust policies.
• Maintain an efficient and comprehensive administrative service, including photocopying and providing support to the department and team members as requested.
• Utilise relevant Trust EPR systems to ensure all patient data is collected and input accurately in line with Trust guidelines.
• This post offers the following hours; please specify which post you are interested in when applying:
  • Full time 37.5 hours per week
  • Part time 22.5 hours per week
  • Part time 28 hours per week

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire ()

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
• Responsible for the dissemination of all relevant information to departments, external and internal users (e.g., dissemination of minutes, memos).
• Assist with training new team members in Trust operational systems and department procedures.
• Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels using Integra system.
• Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
• Prioritise daily tasks to achieve timescales set.
• Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and values and departmental standards.
• Provide appropriate cover in the absence of other members of the team.
• Continually contribute to patient and business improvement agendas. Share ideas for potential service improvement.

For further details please see the attached job description.

• See supporting documents

• See supporting documents
• See supporting documents

• See supporting documents
• See supporting documents

• See supporting documents

• See supporting documents

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire

University Hospitals Coventry and Warwickshire