Pensions Administration Apprentice

About This Opportunity

The Pensions Administration Apprentice will be providing pension administration services to clients in line with established procedures and control frameworks, while undertaking a structured learning programme in a friendly and supportive environment.

• Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
• Maintaining membership records on the administration system
• Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
• Collating periodical client information/reports
• Contributing to scheme event activities or projects
• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation

• Educated to A Level or equivalent
• Ability to demonstrate strong numeracy skills
• Commitment to completing apprenticeship qualification
• The successful candidate must, by the start of the employment, have permission to work in the UK

• Competitive salary
• 25 days holiday plus bank holidays (with option of buying more)
• Generous pension scheme
• Fully supported study program
• Health cash plan (Level
  1)
• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
• Social events
• Volunteering opportunities

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

If you would be catching public transport for this role, visit the Journey Planner on  to see how you would get there and how long it would take.

• Educated to A Level or equivalent
• Grade 5 or above in GCSE Maths and English or equivalent
• Personal Qualities

Commitment to continuous learning

Able to work independently and in a team

Open to receiving feedback to develop

Professional approach when dealing with others

Able to recognise when guidance is needed from others

• Strong numeracy
• Analytical and communication skills (both verbal and written)
• Relationship building
• Workload prioritisation