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Customer Service Rep Bilingual

Guest Services Lead — Hotel Front Desk

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Accor
Full Time position
Listed on 2026-05-22
Job specializations:
  • Administrative/Clerical
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Accor is seeking a professional Receptionist to join the team at Novotel Coventry. This role demands exceptional customer service and strong organisational skills, as the Receptionist will be the first point of contact for guests. Responsibilities include greeting visitors, managing phone calls, handling correspondence, and processing check-outs. The ideal candidate should have previous experience in a receptionist or administrative role.

Benefits include on-site parking and employee discounts on hotels.
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