Executive Assistant

Executive Assistant to Director of Operations at Severn Trent – a role requiring strong organisational skills and proactive support across operations, stakeholder coordination, and team management.

• Provide comprehensive administrative support to the Director of Operations: diary management, meeting coordination and travel arrangements.
• Act as key point of contact and facilitate effective communication with internal and external stakeholders.
• Assist with preparation of reports, presentations and documentation for operational meetings and strategic initiatives.
• Proactively manage competing priorities and anticipate the Director’s needs to ensure seamless day‑to‑day operations.
• Support execution of special projects and operational initiatives, often working cross‑functionally with other departments.
• Manage and support a small team of Personal Assistants, keeping them aligned, motivated and high‑performing.

• Experience as an Executive Assistant or high‑level administrative support in a similar setting.
• Previous team management experience leading a high‑performing team of Personal Assistants.
• Exceptional organisation and attention to detail, able to manage multiple tasks simultaneously.
• Ability to create calm in the chaos, applying structure, clarity and confidence in fast‑paced, ever‑changing environments.
• Ambitious, eager to grow within a fast‑moving organisation.
• Naturally curious, with a desire to understand broader business context and contribute meaningfully.
• Works independently and collaboratively with a hands‑on approach to problem solving.
• Excellent written and verbal communication skills with high professionalism and discretion.

• 28 days holiday + bank holidays (plus ability to buy/sell up to 5 days per year).
• Annual bonus scheme (up to £2,250 per annum based on company performance).
• Leading pension scheme – company will double your contribution up to 15% when you contribute 7.5%.
• Sharesave – opportunity to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development via the Academy.
• Electric vehicle scheme and retail offers.
• Family friendly policies (including a year off fully paid maternity and adoption leave).
• Two volunteering days per year.