Programme Coordinator; Masters

Contact

For informal queries, please contact Jade Stratton (Deputy Programme Manager) at

This role joins the Global Online MBA (Warwick & London) programme team and the Programme Quality Team within the Masters Portfolio at Warwick Business School.

The position is based at Warwick Business School, University of Warwick. The successful candidate will work occasionally evenings and shifts, including weekends, to meet customer needs.

Time is split 60% (3 days) with the Global Online MBA programme team and 40% (2 days) with the Programme Quality team, with working days specified.

• Provide consistent and high‑quality administrative support for courses and processes within the Masters portfolio.
• Act as the first point of contact for a range of enquirers and maintain accurate records throughout the student life cycle (from pre‑arrival to graduation).
• Assist with organisation of internal and student events, such as recruitment and graduation events.
• Work as part of a team of skilled administrators, contributing to the daily running of the Masters portfolio.

• Experience delivering excellent customer service through effective team working.
• Well‑developed administration skills, preferably in an HE environment.
• High level of IT literacy and ability to work accurately and with attention to detail.
• Ability to work effectively in a matrix organisational context and adapt to a changing environment.
• Experience providing administrative support to support the delivery of courses is advantageous.

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• On‑site childcare facilities.
• Excellent learning and development opportunities.
• Flexible working arrangements and a living wage employer.

Warwick is committed to fostering a diverse, inclusive, and respectful community where everyone can thrive. We welcome applications from all backgrounds and all members of the community.

This role is not eligible for sponsorship for a Skilled Worker visa. Applicants must have the right to work in the UK.