Receptionist, Administrative​/Clerical

Earlsdon Park Retirement Village
, part of Extra Care Charitable Trust
, are currently recruiting for two part-time Receptionists
.

This is a fantastic opportunity for an experienced Receptionist to join our friendly team at Earlsdon Park Retirement Village and support the village’s commitment in delivering Extra Care’s mission of “
better lives for older people
”.

• 33 Days Annual Leave (FTE) Pro Rata for Part Time
• Enhanced Maternity & Paternity allowance
• Enhanced employer pension contribution
• Eligible for Blue Light Card discounts
• Attendance Reward
• Free Life Insurance
• Buy And Sell Holiday
• Cycle2work Scheme
• Employee Assistance Program
• Free Use of Onsite Gym

• Position:
  Receptionist
• Contract:
  
  Permanent - Part-Time
• Hours:
  
  21 hours per week
• Salary: £13.45 per hour
• Location:
  
  Earlsdon Park Village, Albany Road, Earlsdon, Coventry, West Midlands, CV5 6JQ

Extra Care does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

• Meet and greet visitors in a pleasant, friendly, and welcoming manner.
• Provide a friendly and helpful telephone service.
• Ensure all visitors & contractors can be accounted for in case of an emergency.
• Support the Housing Support team in providing enhanced housing management services to residents as appropriate.
• Ensure reception area is kept tidy and report any shortfalls.
• With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis.
• Set up systems to manage and keep accurate records of meeting room bookings.
• Take comprehensive messages for members of staff or residents, ensuring they are passed on.
• Train and guide residents, volunteers, or others to provide a competent service.

• Proven people skills with impeccable customer service and attention to detail
• Exceptional verbal and written communication skills
• Excellent organisational skills

Extra Care strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Extra Care is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.

Extra Care reserve the right to close this advertisement when suitable.

Closing Date:
Monday 8th June 2026