Poltrona Frau In Motion​/KJ Ryan Sales Administrator

Business Functions SALES & MARKETING

Locations GB - United Kingdom/Conventry

The Sales Administrator supports the full sales process from order receipt through to invoicing, ensuring accuracy, efficiency, and timely communication between internal departments and external customers.

This role plays a key part in coordinating order flow, maintaining accurate records, and ensuring a smooth interface between Sales, Production and Logistics.

• Prepare and issue work orders to Production, coordinating closely with planning and logistics teams.
• Manage EDI orders and uploads, ensuring data integrity and alignment with customer requirements.
• Monitor order progress and proactively communicate updates or delays to relevant stakeholders.

• Book goods out, ensuring all documentation (delivery notes, packing lists, export documentation where relevant) is correct and complete.
• Prepare and issue customer invoices promptly and accurately.
• liaise with the Finance team on credit notes, invoice queries and discrepancies.

• Record and process scrap and cut parts transactions in accordance with company procedures.
• Support regular stock reconciliations and investigations into stock variances.

• Act as the main point of contact between Sales, Production and Logistics for order‑related information.
• Maintain accurate and up‑to‑date records of all sales transactions and related documentation.
• liaise with customers and internal departments to resolve queries and provide updates.

• Proven experience in Sales Administration or Order Processing role, ideally within a manufacturing or automotive environment.
• Strong working knowledge of ERP/MRP systems.
• Understanding of invoicing, dispatch and stock control processes.
• Highly organised with the ability to manage competing priorities.
• Proactive and solution‑oriented approach to problem solving.

• Strong team player with the ability to work collaboratively across functions.
• Self‑motivated with a willingness to take initiative.
• Reliable, trustworthy and committed to maintaining high standards of work.