Personal Assistant

Grade: RCS M
Contract Type: Permanent (Full-Time)
Location: Midlands
- Hybrid
- Coventry/Birmingham/UK

At DHL Supply Chain, you'll be part of a global organisation that is transforming the way logistics supports businesses and communities. We pride ourselves on a culture that is fast-paced, collaborative, and driven by innovation, where every role plays a part in delivering excellence. As a Personal Assistant within our Manufacturing Logistics division, you'll be working at the heart of the business, supporting senior leaders and contributing to key decisions that shape our growth strategy.

We are passionate about developing our people and creating opportunities to grow. You'll be empowered to take ownership, bring ideas to the table, and continuously improve the way things are done. With a strong focus on our values, teamwork, and inclusivity, DHL is a place where you can build a rewarding career while being part of something bigger.

• Managing multiple complex diaries for senior leaders, prioritising business-critical meetings and resolving scheduling conflicts at pace
• Acting as a central point of contact, handling communications and correspondence on behalf of senior stakeholders with professionalism and discretion
• Coordinating national and international travel, including itineraries, accommodation, and logistics
• Preparing high-quality meeting packs, presentations, and briefing materials using Excel and Power Point
• Organising and delivering key events end-to-end, ensuring they run to schedule, meet objectives, and stay within budget
• Attending leadership meetings to take minutes, track actions, and ensure follow-through against agreed priorities
• Collating and analysing data to support senior management decision-making and strategic discussions

• Experience supporting senior stakeholders in a fast-paced administrative or Personal Assistant role
• Are highly organised, with the ability to manage multiple priorities and deadlines simultaneously
• Are confident communicators, able to build relationships and influence stakeholders at all levels
• Are proficient in Microsoft Office, particularly Excel and PowerPoint, with the ability to produce high-quality outputs
• Enjoy working in a fast-paced environment and can confidently adapt to changing priorities
• Have experience working in a matrix organisation or complex business environment
• Have an understanding of the Supply Chain or Logistics sector, or are keen to develop this knowledge
  - Desirable

• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit  to learn more

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.