Receptionist, Administrative​/Clerical

Job Introduction

Shift Details: 08:00 am - 17:30 pm

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Avalon Court Care Home in Coventry. If this sounds like the place for you, we’d love to hear from you!

Your focus as a receptionist will be to offer professional, high-quality customer service as first point of contact within the home as well as providing a range of administrative services.

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
• Two days a week completing external marketing.

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.