Receptionist, Administrative​/Clerical

Package

Description:

Shift Details: 08:00 am - 17:30 pm. At Avery Healthcare, we support the people who care for our residents. We celebrate and support our teams and provide a supportive environment where you can grow in your career. We are looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a Receptionist at Avalon Court Care Home in Coventry.

Your focus as a receptionist will be to offer professional, high‑quality customer service as the first point of contact within the home and to provide a range of administrative services. You will manage telephone duties, respond to enquiries, redirect calls, and record messages. You will also complete reception‑related administration, maintain databases, assist the General Manager, and liaise with Housekeeping to keep the reception area tidy.

Two days a week you will focus on external marketing efforts. Successful candidates embody the values of caring, supportive, honest, respectful, and accountable.

• Answer the telephone and respond to enquiries at reception, redirect calls to relevant staff, and record messages.
• Complete reception‑related administration, maintain databases, and provide administrative assistance as required by the General Manager.
• Maintain the general tidiness of the reception area and liaise with Housekeeping to ensure standards are maintained.
• Spend two days a week completing external marketing tasks.

• Excellent communication skills, both verbal and written.
• Confidence in using computers.
• Positive, friendly, and welcoming attitude.
• Previous experience in problem‑solving and handling client complaints.

• ADBS Disclosure check (cost covered by Avery Healthcare).
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.