Receptionist, Outpatients Department

Position Overview

We are seeking an enthusiastic and positive individual to join our team of receptionists within Outpatients at University Hospital.

As the first face many patients will see, you will demonstrate our UHCW values and set the standard for further patient experience.

• Provide comprehensive and confidential administrative and clerical activities to meet the needs of the reception in accordance with departmental and Trust guidelines, policies or procedures.
• Effectively communicate related information and advice regarding the reception to enable the multi-disciplinary team to achieve operational excellence.
• Assist in supporting a 0800 – 2000, 7 days a week service for the department.

• Calm under pressure and strong communication skills with patients and relatives.
• Ability to demonstrate UHCW values and deliver a high standard of patient experience.
• Willingness to learn and complete all required education and training.
• Must provide an immunisation and vaccination report from UK occupational health provider or UK GP.

We are actively developing and improving training and support for starters and welcome you to apply. The Trust is a Pathway to Excellence designated organisation.

Please note:

Sponsorship is not eligible for this post, and the advert will close as soon as sufficient applications have been received.

For further details/informal visits contact:
Samantha Palfreyman, Administration Manager, Email: sam, Phone: