Medical Secretary, Ophthalmology

To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism.

Please be advised that sponsorship is not eligible for this post.

• Act as the senior administrative contact for patients, clinicians and staff, ensuring enquiries are handled efficiently, resolved promptly and appropriately documented.
• Manage and maintain clinical records and correspondence, ensuring patient documentation is accurate, up to date, available for clinical decision-making, and distributed in a timely manner.
• Monitor and manage patient pathways, including understanding and applying Referral to Treatment (RTT) requirements to ensure patients progress through their care pathway within national targets.
• Coordinate patient care administration by working closely with booking, outpatient, theatre, diagnostic and ward teams to maintain accurate waiting lists, optimise clinic utilisation and support seamless patient journeys.
• Provide comprehensive administrative support to consultants and clinical teams, including diary management, meeting coordination, minute taking, report preparation, correspondence management and office administration.
• Support service improvement and performance monitoring through project work, data collection, report production, use of Trust IT systems, and contributing ideas to improve patient services and business processes.
• Support, train and supervise colleagues, sharing knowledge, maintaining high standards of practice, providing cross-cover during absences and assisting with the induction and development of staff.

University Hospitals Coventry & Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire ()

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact:
Name:
Natalia Zatorska

Job title:

Administration Manager Email address:  Telephone number:

Lewis Burkacki